Learn more about our products, services, and local company by referring to these FAQs.
At On Time Plumbing Inc., our team is proud to offer a complete range of plumbing and septic solutions for residential, commercial, and institutional properties throughout the region. As a locally owned and operated business, we go above and beyond to ensure excellence and complete customer satisfaction in everything we do. To learn more about our services, guarantees, and other offers, please review our responses to these frequently asked questions.
What is your “on-time guarantee”?
We value your time, and our “on-time guarantee” means we’ll arrive at your property within the scheduled window to prevent any frustration or delays.
Are you licensed and insured?
Yes, we are fully licensed, bonded, and insured to guarantee your peace of mind.
Do you offer any discounts or specials?
We always offer a military discount to honor those who serve, along with a variety of seasonal specials. Make sure to mention any specials you find on our website when booking an appointment.
What makes your company different from other local businesses?
Do you offer financing for larger projects?
Absolutely. We understand that unexpected repairs can be difficult to manage, so we offer low monthly payment options to make essential plumbing and septic services more affordable for our clients.
What septic services can you provide?
We’re a full-service septic contractor, so we’re prepared to handle all your septic needs. We regularly handle septic tank installation, repair, replacement, and maintenance services.
What are some signs that I might need sewer jetting?
If you are experiencing frequent clogs or slow drains throughout your property and standard drain cleaning isn’t doing the trick, it may be time to try sewer jetting. This professional service is designed to safely clear out stubborn clogs and restore the efficiency of your system.
Can you work with sewage ejector pumps?
Yes. If you have a bathroom or laundry room located below the main sewer line, our team can install, repair, or replace sewer ejector pumps as needed.
What are the main benefits of home water filtration systems?
Filtration systems remove contaminants and impurities to ensure healthier and better-tasting water for you and your family. Getting rid of these contaminants can also protect your appliances and fixtures from buildup and wear and tear.
Do you offer water softener maintenance services?
Yes, we offer comprehensive maintenance services for water softeners, including repair, replacement, and regular salt delivery services to ensure your system continues to function properly.
Can you test my home’s water quality?
Absolutely. We offer free water consultations to analyze your home’s water and recommend the best filtration or softening solutions tailored to your needs.
Do you offer well repair services?
Yes, our team specializes in well pump installation and repair services. We can quickly and accurately determine what the issue is and how to restore the flow of clean water to your home.
Do you offer emergency well pump repairs?
Definitely. We understand that losing access to clean water can pose real safety risks, especially if your property depends on a private well. Our team is prepared to offer 24/7 services to get your well system back up and running again in no time.
Can you detect gas leaks?
Yes, our team offers professional gas line leak detection and repair services to ensure your home or business remains safe from propane or natural gas hazards.
What do your specialized plumbing services involve?
Our specialized plumbing services are reserved for industrial and institutional properties, such as hospitals, schools, and manufacturing facilities.
Do you provide backflow prevention services?
Yes, we offer backflow prevention to ensure contaminated water does not flow backward into your clean water supply, which is vital for commercial and residential properties alike.
Can you help with drain pipe re-lining?
Absolutely. This advanced solution allows us to repair damaged pipes from the inside without requiring extensive excavation or tearing up your flooring.